Aircraft Cabin Management

Finnair discontinues inflight and pre-order retail sales

Finnair is discontinuing both inflight and pre-order retail sales of cosmetics, accessories, gifts and other retail products this spring although customers can continue pre-ordering meals and buying snacks and beverages on board.

Inflight sales will end on all the carrier’s flights on 28 February, but pre-orders will continue to be delivered for flights until 18 April.

“Onboard and pre-order shopping has become a less important service among our customers”, said Valtteri Helve, head of product offering at Finnair. “Already in spring 2020, we announced that we will discontinue inflight sales on our flights within EU as part of our goal to reduce the overall weight of the aircraft, and now it is time to take the next step.”

During the final discount campaign, which launched 1 February, customers were able to buy products onboard or pre-order items with a 40% discount on long-haul flights, and flights to the Canary Islands, Dubai, Egypt, Iceland, Israel, Switzerland, Turkey and the United Kingdom.




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