French onboard digital solutions provider Moment has announced a 5-fold increase in the use of its solutions, reaching 120 million passengers.

The company has been able to drastically increase the scale of its operations in 2020, signing three new contracts with airlines in three continents: Asia, Africa, and Europe. These contracts strengthen Moment’s awareness in this sector and allow the company to continue its international expansion.

Like many aero suppliers, Moment says it has had to adjust to the current situation. By adapting its technology, Moment has contributed to the development of new health standards in the cabin. Moment’s platforms help reduce touch points by digitising assets and media while allowing passenger information to be conveyed digitally for an end-to-end contactless experience.

Moment says the company has implemented a business solidarity plan and taken the important decision not to charge its clients for projects that were put on hold due to the pandemic. “A struggle for our clients means a struggle for us, so we supported them through this difficult time by sharing their difficulties,” said Tanguy Morel, CEO of Moment.

Moment has revealed it will launch an ambitious research programme in 2021 to sustain growth and bring a new dimension to passenger experience, with key developments including cloud-computing, analytics, and AI experimentation. This programme will lead to the development of four new patents.

‘For many companies, 2020 was a transformational year and Moment is no exception. We are coming out of this crisis stronger as a company and as individuals. We still have a long way to go, but we are already grateful for the fabulous team that helped us to adapt and strive, and for our amazing clients who trusted us and whom we commit to serve in the best possible way, looking at a better 2021.’ added Tanguy Morel.

Moment provides digital passenger experience solutions ranging from streaming platforms to connected cabins and e-commerce experiences. Its customers include Air France, Air Belgium, Surinam Airways and Azerbaijan Airlines.