Menzies Aviation has launched its new Menzies Aviation Cargo Handling (MACH) cargo management system.

In just over 12 months since signing the contract with tech provider Wipro, the end-to-end system has been delivered and is set to transform Menzies Aviation’s operations across its network.

Following the successful launch of Menzies Aviation’s cargo operation at Bucharest Otopeni Airport (OTP) in Romania, the MACH system will be deployed initially at 10 air cargo locations, with plans to implement the system across Menzies Aviation’s global network by the end of 2024.

MACH represents a significant enhancement on Menzies Aviation’s current cargo management system, boasting a modern user interface (UI) with easy to use navigation, making it exceptionally user friendly for all stakeholders.

Its cloud-based architecture ensures accessibility from anywhere, anytime and on any device, providing real-time insights and data.

MACH operates from a ‘single source of truth’ and integrates seamlessly with other systems helping to simplify and standardise all processes.

An integral part of the cargo management ecosystem, MACH improves data accuracy as all electronic information is populated automatically across the system.

Furthermore, MACH can create and automate checklists for specific tasks, while tailored employee development pathways mean that warehouse staff only ever receive training relevant to their roles.

Its open architecture approach ensures that Menzies Aviation and its customers leverage their existing technology investments while benefiting from the advantages of MACH.

Beau Paine, global head of cargo at Menzies Aviation, said: “We are excited to embark on the journey to deliver MACH to our customers in Bucharest.

“It is said, technology is best when it brings people together and we are very proud of the accomplishments of our team and Wipro over the last 12 months.

“We can’t wait to accelerate the implementation plan in continuing to roll out MACH across the wider network in the months to come.”

Rory Fidler, vice president of cargo technology at Menzies Aviation, said: “I am incredibly proud of the team and partnership that we have developed with Wipro.

“Their knowledge and experience have been vital to bringing our vision to life and developing a truly game-changing product for the industry.

“In just 13 months, we have achieved an incredible feat, which has been underpinned by hard work.

“From a six page briefing document to five million lines of code, 3,000 test scripts and more, we are excited to develop a truly innovative platform for the Menzies Cargo Network.”

Omkar Nisal, managing director UK and Ireland at Wipro Limited, said: “We are proud of our partnership in helping Menzies transform their cargo business through the deployment of Wipro’s state-of-the-art cargo handling solution.

“Working together leveraging our leading technology capabilities and combining it with Menzies’ deep aviation knowledge is a reflection of Wipro’s ethos.

“We’re delighted to be able to help Menzies realise their ambitions through technology and innovation.”

The 10 air cargo locations that Menzies Aviation states it will roll out MACH to are Macau in China; Wellington, Christchurch and Auckland in New Zealand; Sangster Intl. and Kingston Jamaica in Jamaica; Ontario, Vancouver, Calgary in Americas; and Amman in MEAA.

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