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IBS Software to digitalise MSC Air Cargo’s operations


Software as a Service (Saas) solutions provider to the travel and cargo industry, IBS Software, has been selected by the air cargo unit of MSC Mediterranean Shipping Company to digitalise its air cargo operations.

The iCargo platform will help MSC Air Cargo to go-live faster and start business operations at the earliest opportunity.

Once fully implemented, iCargo will enable MSC Air Cargo to have full visibility of its air cargo value chain, covering sales, operations and accounting, while also gaining insights for continuous business improvement.

Jannie Davel, senior vice president at MSC Air Cargo, said: “This is our first step into this market, and we plan to continue exploring avenues to develop air cargo in a way that complements MSC’s overall solutions to our customers.

“This is why we’ve engaged IBS Software in a strategic agreement to implement their industry leading iCargo platform.

“While we appreciate that many existing processes may remain relevant, our business is continuously evolving; and we believe that improvements in how a multi-modal business operates internally can help its customers achieve success. We see great potential in IBS Software’s capabilities and solutions, through which we expect to harness the power of digitalisation to help achieve MSC Air Cargo’s objectives.”

IBS Software states that iCargo adheres to best practices in the air cargo industry and is fully compliant with global industry standards and initiatives – such as Cargo iQ, C-XML, OneRecord, e-AWB and e-Freight.

Ashok Rajan, head of cargo and logistics solutions at IBS Software, said: “We’re thrilled to embark on this partnership and to support MSC Air Cargo’s new business objectives in the cargo industry. We’re confident the iCargo solution and the team that continuously innovates our products will take MSC’s multi-modal business model to new heights.”

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