China Airlines is to deploy IBS Software’s iCargo solution as its new cargo management system.

The aim is to facilitate China Airlines’ cargo digitisation through iCargo’s single platform “to maximise the synergies across different entities and transform its cargo business globally”.

With the new IBS Software platform, China Airlines said it would transition from its existing cargo system to a new single platform which includes sales, import and export operations, air mail handling and revenue accounting capabilities.

The platform aims to provide optimally automated digital technology for maximum efficiency and opportunities for sales management.

“China Airlines cargo has been endeavouring to modernise our digital capabilities for years. However, we see the evolutional change in digital sales and operations since Covid, and I believed SaaS is the right solution we are looking for,” said China Airlines’ senior vice president of cargo Eddy Liu. “We expect to build up a strong partnership with IBS Software and to realise faster time-to-market for our products and services without compromising compliance of data integrity.”

IBS Software’s SVP and region head APAC and Middle East Gautam Shekar commented: “As a pioneer of APAC air cargo market and one of the heavyweight cargo players, China Airlines has extensive experience transporting special cargo and remains the carrier of choice for international transportation partners. We’re honoured to be selected by China Airlines to support its growth journey.

“This agreement aligns with IBS Software’s long-term strategy to further expand our presence in the exciting APAC market and help local customers modernise and add value to their cargo proposition.”