Kazakhstan’s low-cost carrier FlyArystan has released its On-Time Performance (OTP) for September, a measurement of how often an airline is on time.

    The carrier says it flew around 1,300 flights and completed 92 per cent of flights on time in September. For the first nine months of 2020 (Jan-Sep) FlyArystan flew more than 6,300 flights and completed 91 per cent of flights on time.

    The Global OTP benchmark for airlines is that 85 per cent of flights should depart on time and calculations must include all delays, including delays caused by weather. The benchmark is an indication of how reliable an airline is when it comes to its flights departing on time.

    The announcement, which the carrier says is the first by an airline in Kazakhstan, is designed to give customers greater knowledge as they make travel decisions.

    “We believe that it is important to be honest with our passengers and share our OTP results,” said  FlyArystan’s director of ground service, Daniyar Uskenbayev. “We are sharing our OTP so customers can make an informed decision on who to use for their travel needs. We believe in being transparent and we will share our OTP performance every month on our website flyarystan.com.”

    The low-cost airline is a division of Air Astana, based in Almaty. The airline says it plans to increase the FlyArystan fleet to at least 15 aircraft by 2022. FlyArystan was recognised as “The Best Deal of the Year” by the Kazakhstan Growth Forum 2019.

    The carrier operated its first flight in May 2019 from Almaty and today has six Airbus A320 aircraft operating over 48 daily flights across Kazakhstan. FlyArystan’s seventh aircraft, also an A320, will be delivered to the airline in October 2020.