London Southend Airport, which offers services to around 40 domestic and European cities, is trialling a new cabin baggage screening system to enhance passenger journeys.
As part of the trial, passengers can leave liquids and laptops within their bags as they travel through security, reducing contact from baggage searches and improving the airport’s already impressive processing time.
The airport says the new process may also support social distancing by reducing grouping whilst enabling customers to travel through to the departures lounge more efficiently.
According to the airport, the new cabin baggage equipment delivers the highest levels of security in addition to providing a better passenger experience. The HI-SCAN 6040 CTiX by Smiths Detection is cutting-edge computed tomography (CT) cabin baggage screening equipment which is being trialled alongside an automated tray handling system, the iLane.evo, to further reduce contact points along the terminal journey.
“This approved technology enhances our customer journey by providing confidence during this challenging time. Our priority is safety and the machines are another step to preparing for passenger operations to resume when the time is right”, Glyn Jones, CEO of Stobart Aviation says.
Smiths Detection’s Global Director for Aviation, Richard Thompson commented: “The Covid-19 pandemic has not taken away the need for security screening at airports. In addition to providing Southend with solutions that will help to heighten security screening, the equipment will provide operational efficiencies and passenger experience improvements that will benefit the airport, travellers and operators as air travel picks up and long into the future.”
London Southend Airport was voted best UK airport under three million capacity by the Airport Operator’s Association in 2018.