Embraer is celebrating the 20th anniversary of the launch of Embraer Aircraft Maintenance Services (EAMS), the manufacturer’s MRO subsidiary based in Nashville, USA.
EAMS opened in 2002, and provides comprehensive airframe services for Embraer commercial aircraft for all heavy maintenance, unscheduled maintenance, checks and structural repairs, modifications, supplement type certificates (STCs), aircraft bridging and lease returns.
EAMS serves half of the global E-Jets fleet and 80 per cent of the North American E-Jets fleet, according to Embraer.
“Today we celebrate 20 years of excellence in customer support,” said Embraer Services and Support’s president and CEO Johann Bordais. “I’m proud of the work provided by EAMS to its customers and our partners. On behalf of all of Embraer’s employees from service and support organisations around the world, I want to congratulate our colleagues at EAMS.”
Embraer Services & Support’s vice president, global MRO centers Frank Stevens commented: “EAMS has been paramount in supporting a growing fleet of E-Jets in the last 20 years. With the great success of the E175, and previously with the ERJs fleets, EAMS has been and will continue to be a wonderful place to maintain customer aircraft. Customers know that at EAMS they will find the best service provided by any manufacturer.”
EAMS handles component and AOG requests from around the world and in a typical year, processes more than 10,000 repair orders, completes 180,000 maintenance tasks, and collects 10 million service data points, according to Embraer.