Software house Smartvel has launched TravelAble, an platform designed to improve the air‑travel experience for passengers with reduced mobility by providing guidance across the entire journey.

The product can be embedded into travel agencies’ websites, apps and booking flows.

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TravelAble organises guidance from pre‑departure planning to arrival, clearly explaining what assistance to request, what to expect at security and boarding, and how mobility equipment will be handled. It also translates IATA Special Service Request (SSR) codes into plain language, helping travellers understand the support available. Beyond improving passenger confidence, TravelAble aims to reduce operational friction for airlines and airports, support ESG and accessibility goals, and will expand in future to cover other accessibility and disability needs.

“Accessibility in travel is still far too complex and fragmented,” said Iñigo Valenzuela, CEO of Smartvel. “TravelAble is about turning that complexity into clarity, giving travellers confidence through personalised, reliable information, while helping airlines and airports deliver a more consistent and inclusive experience.”