Air New Zealand and Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, have signed a five-year partnership deal

The agreement, signed today at an event at TCS’ Banyan Park Campus in Mumbai, sets a framework for collaboration between Air New Zealand and TCS, focusing on key areas such as cloud computing, artificial intelligence (AI), data analytics, and automation.

The partnership aims to enhance Air New Zealand’s digital capabilities, improve customer experience, and drive operational efficiencies across various aspects of its business, including fleet management, crew scheduling, and ground services. A key focus will be workforce transformation, with TCS leading large-scale upskilling programmes to strengthen digital capabilities across Air New Zealand’s teams in AI, cybersecurity, and digital engineering.

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The event was attended by New Zealand Prime Minister the Rt. Hon. Christopher Luxon, Tata Group Chairman, Natarajan Chandrasekaran, Air New Zealand Chief Executive Greg Foran, and TCS Chief Executive Officer and Managing Director K. Krithivasan.

Air New Zealand Chief Executive Greg Foran says the airline is excited to partner with TCS to collaborate with the airline on its journey toward transforming digital experiences for its customers.

“Leveraging TCS’ expertise in cutting-edge technologies will help us enhance the customer experience, streamline operations, and reinforce our commitment to cybersecurity and data protection. This collaboration aligns with our vision to be a digitally enabled airline of the future.

The agreement will remain in effect for five years, with both parties engaging in regular discussions to evaluate progress and identify further areas of cooperation.