The 2026 APEX Best Awards have been held at the APEX FTE EMEA conference held in Dublin on June 10.

The Awards are based on passenger feedback collected through travel app TripIt. Passenger feedback remains one of the clearest indicators of how airlines are delivering on the experiences travellers value most,” APEX Group CEO Dr. Joe Leader stated. “This year’s APEX Best Award winners are turning passenger insights into meaningful innovation. By listening, adapting, and investing, they are raising expectations, shaping the future of the onboard experience, and setting new benchmarks for service and innovation across the industry.”

Briefly, the winners are as follows:

EUROPE
Best Overall Airline: Virgin Atlantic Airways
Best Cabin Service: KLM Royal Dutch Airlines
Best Food & Beverage*: Turkish Airlines
Best Seat Comfort: Finnair
Best Wi-Fi: airBaltic

NORTH AMERICA
Best Global Airline: Aeromexico
Best Major Airline: Breeze Airways
Best Low-Cost Carrier: Southwest Airlines
Best Regional Airline: JSX
Best Cabin Service: Alaska Airlines
Best Food & Beverage*: JetBlue Airways
Best Seat Comfort: JetBlue Airways
Best Wi-Fi: Hawaiian Airlines

SOUTH AMERICA
Best Overall Airline: Azul
Best Cabin Service: LATAM Airlines Group
Best Food & Beverage*: GOL Linhas Aereas
Best Seat Comfort: Aerolineas Argentinas
Best Wi-Fi: GOL Linhas Aereas

MIDDLE EAST
Best Overall Airline: Emirates
Best Cabin Service: SAUDIA
Best Food & Beverage*: Etihad Airways
Best Seat Comfort: Oman Air
Best Wi-Fi: Qatar Airways

AFRICA
Best Overall Airline: Ethiopian Airlines
Best Cabin Service: RwandAir
Best Food & Beverage*: South African Airways
Best Seat Comfort: Royal Air Maroc
Best Wi-Fi: EgyptAir

*Best Food & Beverage Awards are presented in conjunction with the International Flight Services Association (IFSA)