APEX/IFSA EXPO 2022 will be held between 25-27 October at Long Beach, California and will serve – as it has always served – as a vital resource for the businesses and professionals that create, deliver and manage the airline passenger experience.
APEX/IFSA EXPO is one of the few events run by the industry for the industry, offering a raft of opportunities for visitors to hear the unique insights of airline chief executives, senior directors and influential decision makers and meet with leading exhibitors demonstrating all the latest innovation and technology.
As global non-profits, the Airline Passenger Experience Association (APEX) and the International Flight Services Association (IFSA) reinvest all their resources to serving members, strengthening the worldwide airline industry, advancing thought-leadership, fostering business opportunities via events, representing members in advocacy issues, developing global initiatives, setting key airline standards, and highlighting well-deserved recognition across the aviation industry.
2022 will see the second EXPO since the COVID pandemic recovery, with organisers believing it will top last year’s performance with a vibrant exhibitor space and a conference agenda that boasts the participation of the industry’s most influential leaders. In fact, a 30 per cent increase in the number of exhibiting companies has forced organisers to exploit every inch of the exhibition halls.
Influential aircraft manufacturers Airbus and Boeing will be in attendance as will APEX and IFSA’s many airline members, who make this event a calendar commitment to connect with their industry peers and identify first-hand the emerging technology trends.
The near sell-out status of the exhibition space has been accompanied by a very healthy level of expected show attendees who are as always invited to freely engage with the APEX & IFSA Board members about how they would like future events being shaped.

● For more information about this year’s event visit expo.apex.aero


Recognising excellence

Each year the industry gathers at EXPO for the most highly anticipated awards show of the season, the APEX/IFSA Awards Ceremony. The top airlines and vendors are recognised for elevating the passenger experience over the last year in the following categories:

● APEX/IFSA Awards Airline and supplier members of the Airline Passenger Experience Association (APEX) and the International Flight Services Association (IFSA) honour their peers as they celebrate the newest state‑of-the-art programmes.

● World Class This premier and audit-based award honours airlines that fulfil international standards of safety well-being, sustainability, service and inclusiveness.

● The Official Airline Ratings Created based on neutral, third-party passenger feedback and insights gathered through APEX’s partnership with TripIt® from Concur®, Four and Five Star airlines are honoured based on passengers ratings from nearly one million flights across more than 600 airlines.

● Global Passenger Choice Awards Leveraging the partnership with TripIt, these awards recognise the top airlines in seat comfort, cabin service, food and beverage, entertainment and Wi-Fi, as rated by their passengers.

Winners of the each award will be announced at the APEX/IFSA Awards Ceremony on Wednesday 26 October at the 2022 APEX/IFSA EXPO.



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