Inmarsat releases latest ‘gold standard’ Jet ConneX connectivity service plans

Inmarsat has launched new high performance inflight connectivity service plans it claims redefine the “gold standard” in the business aviation market.

The evolution of the supplier’s Jet ConneX (JX) solution has been developed to provide a “step-change” in performance with guaranteed speeds and customer experience.

Inmarsat said the upgraded service plans will “satisfy even the most data-hungry users for many years to come”. They are now available for new and existing customers to order.

Enhanced Jet ConneX performance is offered through the firm’s JetWave terminal developed by Inmarsat partner Honeywell.

It will be compatible with three upcoming next-generation terminals being developed by Satcom Direct, Orbit and Honeywell.

Satcom Direct’s Plane Simple Ka-band system has commenced flight testing and is expected to enter service later this year.

Kai Tang, Inmarsat head of business aviation, said: “Jet ConneX is renowned for delivering a very high standard of service and these transformative new plans once again highlight Inmarsat’s continued focus on staying ahead of market expectations.

“This provides customers with reassurance that our connectivity will keep pace with their long-term needs.

“Importantly, as these include the first plans to use our new satellites and terminals, it also offers a glimpse into future capabilities and provides certainty that their investment in our technology is future-proofed.

“These service plans have been specifically designed to deliver even greater value and performance based on unique insights into usage of our inflight broadband service.

“This build-up approach is unique to Inmarsat and cannot be replicated by others in the market, some of which have a tendency to over promise and under deliver, either from the start or as their networks fill and performance degrades.

“Crucially, this is only the next step for us. We will continue to assess usage and adapt accordingly, with even more flexible options to be announced later this year.”

Jet ConneX customers are set to benefit from seven more Inmarsat satellite payloads entering service by 2025, increasing its Ka-band network fleet to 12.

This includes two Inmarsat-6s, both of which have already launched, followed by two payloads in highly elliptical orbit, enabling the world’s only commercial mobile broadband service for flights in higher latitudes and across the Arctic.

Three additional satellites will then launch in geostationary orbit, adding further speed, capacity, and resilience.

The combination of next generation terminals and Inmarsat’s fast-growing satellite network will enable speeds up to 100 Mbps, for top tier customers that demand the highest level ‘office-in-the-sky’ experience.

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