Aircraft Cabin Management

JetBlue first airline to offer inflight Wi-Fi via Amazon’s Project Kuiper

US low-cost airline JetBlue tailfins
photo_camera JetBlue aircraft parked at JFK. Credit: Kathy images/Adobe Stock

JetBlue will become the first airline in the world to partner with Amazon’s Project Kuiper, introducing low Earth orbit (LEO) satellite broadband to enhance its inflight Wi-Fi service, Fly-Fi.

The US low-cost carrier, which in 2013 became the first and only major US airline to offer free, high-speed Wi-Fi across its fleet, plans to begin installing Project Kuiper technology on a portion of its aircraft from 2027.

The move represents the next stage in JetBlue’s connectivity strategy, aiming to deliver faster speeds, lower latency and more reliable streaming and browsing from gate to gate – while keeping the service free of charge.

Marty St. George, president of JetBlue, said: “Our agreement with Project Kuiper marks an exciting leap forward for us as the hands-down leader in onboard connectivity. Whether it’s binge-watching a favourite show, staying connected with loved ones, or wrapping up a work project, we’re always looking for ways to make our customers’ time in the air as connected and productive as they want it to be.”

Amazon has so far deployed more than 100 satellites as part of its global broadband constellation, designed to provide high-speed connectivity to users worldwide. Its network is built around thousands of interconnected satellites linked to ground stations through high-capacity optical and fibre systems.

Panos Panay, senior vice president of Amazon Devices & Services, said: “Staying connected is part of everyday life, even when you’re travelling. With Project Kuiper, we’re working to ensure customers can enjoy fast, reliable internet wherever they are – at home or 35,000 feet in the air – and we’re pumped to bring that to life with JetBlue.”

JetBlue said the new system will initially replace older Fly-Fi installations but added it is exploring a future multi-orbit solution, potentially combining LEO and geostationary satellites for even greater resilience.

The development forms part of JetBlue’s broader JetForward strategy, which focuses on delivering customer-focused innovations in speed, simplicity and onboard service.

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