Digital marketplace solution provider Omnevo has announced two new airline projects following the launch of digital platforms with Fly Arna, Armenia’s national airline, and Fly Jinnah, a low-cost domestic carrier connecting main cities across Pakistan.
Omnevo was selected by air services and catering operator dnata to partner in the delivery of its ambition to develop the on-board and pre-order catering programmes for Fly Jinnah and Fly Arna, supported by dnata’s joint venture partner, Alpha Flight Services. The agreement follows the partnership’s successful implementation of the Omnevo platform on board Air Arabia, which holds part-ownership in both Fly Arna and Fly Jinnah.
The two latest digital platforms are built on a selection of Omnevo’s core modules and are initially focused on two key operational areas: Point of Sale (PoS) and Retail Management and, secondly, the Supply Chain elements, including Flight Scheduling, Logistics and Loading. The Omnevo platform also gives the airlines the capacity to fulfill digital pre-order programs, including the integration of the on-board PoS with seat mapping and passenger manifests to create major new operational efficiencies and significant new levels of speed and support for cabin crew functions and processes.
Peter Coelho, chief operating officer, Omnevo, highlights the versatility and speed of implementation of the digital platform: ” Omnevo offers a ready-to-deploy, integrated and vendor-agnostic platform that reaches end-to-end but, crucially, it also contains the versatility for airlines to adapt the platform precisely to their needs, timescale and budget.
Each airline can tailor its own selection of modules to precisely target key priorities across both operational issues and the needs of the passenger experience – including everything from logistics to providing the passenger with pre-order services – with the flexibility to adapt and expand the platform at any time. This unique versatility enables all airlines, from the largest legacy carriers to small regional LCCs, to adopt and grow a digital platform specifically focused on their key needs and priorities.
As the rollouts of these initial platforms for both Fly Jinnah and Fly Arna were founded on our standard modules, we were able to implement the models remarkably quickly – taking as little as four weeks to complete – but each still retains the option to develop and expand the platform at any time.”
The two new airline wins for Omnevo follow several significant new project wins in 2022 and platform expansions across airlines, airports, and rail operators, including projects with Virgin Atlantic, Virgin Australia, Air Europa, Frankfurt Airport, and Zurich Airport. Omnevo has also expanded its presence in the rail sector, supporting leading operators Eurostar and Thalys through partnerships with service providers Momentum and Railrest respectively.
Michael Raasch, CEO, Omnevo, believes that 2023 will see a major acceleration in the digital ancillary revenue platforms, particularly in the airline sector: “Across the whole travel sector the post-crisis recovery is well underway and more airlines, airports, and rail operators are positioning their businesses digitally to enhance the passenger experience, raise operational efficiencies (including major sustainability gains), and increase their revenue and profitability.”
“In my view, these operators are strategically placed to seize major competitive advantages as the recovery accelerates in the second half of the year. In fact, Omnevo now has ten fully-implemented live customer platforms – including Singapore Airlines’ KrisShop, Sky Express, Frankfurt Airport, Auckland Airport, Virgin Atlantic, Virgin Australia, and Air Europa, as well as expanding platforms in the rail sector with Eurostar and Thalys – and already a further five major platforms well advanced for implementation in 2023.”
