The Qantas Group has appointed Andrew Glance as the new CEO for its Loyalty business unit.

Mr Glance is currently the Executive Manager of Commercial Partnerships and Qantas Business Rewards, having worked in a number of senior roles in Qantas Loyalty since 2016. Prior to that he held senior finance positions across the organisation, ranging from flight operations to inflight services, since joining Qantas in 2002.

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Announcing the appointment, Qantas Group CEO Vanessa Hudson said: “Andrew has a deep understanding of the Loyalty business having been part of that leadership team for many years, as well as the organisation more broadly given he’s also worked in several other parts of the Group.

“Over the past few years, Andrew has done an outstanding job in leading the growth of points-earning opportunities for members, particularly through financial services, which has strengthened the program overall. In the process, he’s developed a very strong understanding of what drives success for Loyalty, both for our customers and commercial partners.

Glance’s appointment follows the resignation of current Qantas Loyalty CEO Olivia Wirth in October 2023. He will transition to his new role, including becoming part of the Qantas Group Leadership Team, once Ms Wirth leaves at the end of February 2024.