Inflight entertainment (IFE) and cabin technology specialist Burrana has appointed David Pook to the role of voce president of customer experience.
Pook joined Burrana in 2019 as vice president of marketing and sales support leading the global marketing and sales operations team.
Over the past three years Pook proved to be integral to the company’s journey of continuously innovating and designing customer-centric, cost-effective, and superior quality cabin technologies for airlines.
Pook will now broaden his remit to lead global sales, programme management, marketing, OEM partnerships and contracts, centralizing management of all customer centric touchpoints across the business.
“With an unwavering passion for bringing innovative customer experiences to life, coupled with a strong technical background and a rapport with the industry spanning 25 years, David is the perfect candidate to take on this new opportunity” added Graham Macdonald CEO Burrana.