Avianca Cargo implements IBS Software ‘iCargo’ management platform

Columbian airline Avianca Cargo has completed the implementation of IBS Software’s unified air cargo management platform ‘iCargo’.

Avianca said the implantation has “unified dissimilar business systems into a single platform used by all group carriers allowing them to offer consolidated routes and bookings”.

The implementation also includes the ‘iCargo Web Portal suite’, with self-help tools that IBS said would help to increase Avianca Cargo’s cargo selling capabilities.

Avianca Cargo’s CEO Gabriel Oliva said: “With iCargo, we will deliver more digital advancements to be more connected to our customers and partners, raising the quality of our service, improving our efficiency and enhancing our decision-making process to a more agile and data-driven one.

“The successful go-live of iCargo as the core platform that will essentially spearhead their digital transformation journey is a testament to the capability of the system as well as our team’s seamless implementation record.”

IBS Software’s senior vice president global head of cargo Ashok Rajan said: “Our total commitment to understanding our customers’ needs, deep industry expertise and single-minded focus on delivering business results remain the pillars of our delivery capability.

“We’re seeing strong momentum for our iCargo platform as carriers and ground handlers all over the world running legacy systems have started to rethink their priorities to use IT and digitalisation as strong levers to boost their cargo business.”

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