Air freight capacity booking and marketing platform cargo.one has launched in Japan.
Japanese freight forwarders can now search, compare, book and track air cargo capacity using the platform.
The launch is the latest step in cargo.one’s expansion in Asia Pacific, following exclusive partnerships with ANA Cargo, Singapore Airlines Cargo and MASKargo, as well as Nippon Cargo Airlines.
Japanese users are offered capacity from ANA Cargo, Lufthansa Cargo and Finnair Cargo, with more airlines to be added in the coming weeks. The platform is available in the Japanese language and is free of charge for freight forwarders of all sizes. To learn more and start booking, forwarders can sign up at www.cargo.one/jp.
“Together with many of the most important air cargo airlines, we now offer every Japanese freight forwarder the chance to modernise operations with easy and efficient bookings online,” said cargo.one founder and co-CEO Moritz Claussen.
“Japanese customers can expect cargo.one to help them rapidly raise performance, strengthen competitiveness and enhance their digital customer experiences.”
ANA Cargo has been using cargo.one since 2020. EVP global cargo marketing & sales Ken Wakiya: “We are excited to launch our digital booking channel in our home market with cargo.one, and continue improving the experience of our valued customers through digital transformation. Our partnership is a clear example of how DX can improve processes in air cargo, and accelerating it is ANA Cargo’s top priority in the short and the mid-long term.
“Leveraging the experience gained from Europe and North America, our team has received the first cargo.one bookings from Japanese forwarders, for which the process has been efficient and seamless. As partners, we share high expectations for end-to-end customer service and, as a leading airline group in the country, we are happy that our Japanese customers now have one more option to book.”
Another cargo.one partner is Finnair Cargo. Senior vice president Fredrik Wildtgrube commented: “Digital bookings on cargo.one have been extremely popular with Finnair Cargo customers in Europe and North America. We are delighted to now offer our Japanese customers the same fully digital, first-class booking experience. Making our capacity available on cargo.one helps Finnair Cargo to increase customer value from digital and enables freight forwarders to remain agile and competitive.”