Air Cargo Management

New high-speed service launched by Lufthansa Cargo

Lufthansa Cargo launches td.Zoom – the fastest speed for cargo

In addition to td.Pro and td.Flash, Lufthansa Cargo has now launched a new service for time-critical cargo, td.Zoom.

td.Zoom will be Lufthansa Cargo’s fastest service for customers needing urgent shipments with no weight or size limitations.

The special handling processes at Lufthansa Cargo’s hubs in Frankfurt, Munich and Vienna enable fastest transport times with ramp supervision during aircraft loading and unloading, dedicated ramp transfer from the warehouse to the aircraft and vice versa as well as tail-to-tail transfer on demand.

The offer also includes 24/7 personal td.Zoom Customer Service that proactively monitors and steers every shipment and takes immediate action to prevent irregularities.

Ashwin Bhat, chief executive of Lufthansa Cargo, said: “For highly time-critical cargo, Lufthansa Cargo has launched an unbeatable option with td.Zoom.

“td.Zoom is the fastest choice with top priorities, the shortest transit times and a personal td.Zoom Customer Service.

“To give an example, a shipment from Shanghai via Frankfurt to Zurich usually takes 45 hours with td.Pro, 35 hours with td.Flash, and only 23 hours with td.Zoom.”

Lufthansa Cargo states that many commodities are available with td.Zoom in combination with General Cargo, Dangerous Goods and Emergency products.

In addition, customers can book Add-on Services such as Sustainable Choice at any transport speed to reduce the CO2 emissions of their shipments.

Bhat added: “We keep our promise to be the right partner to enable global business. This includes our ambition to become the world’s most efficient cargo airline, while continuously improving our offerings and services.

“Optimal customer service means creating the right offering for every need. With td.Pro, td.Flash and td.Zoom, we now have a comprehensive choice in terms of speed of transport, allowing our customers to choose a price-performance ratio that meets their individual needs.”

READ MORE NEWS: Lufthansa Cargo increases winter flights to Asia, Africa and Mexico

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