Shanghai Pudong International Airport Cargo Terminal Co., Ltd (PACTL) has upgraded to the Hermes 5 cargo management system (CMS) at four cargo terminals – three at Shanghai Pudong International Airport and one at Shanghai Hongqiao International Airport.

PACTL is one of the largest single air cargo terminal operators worldwide, handling up to two million tonnes of cargo per year, and is the latest in a series of cargo handlers to implement or upgrade to HLT’s latest, function-rich CMS in 2024.

Hermes Logistics Technologies (HLT) completed the upgrade within a short window, resulting in minimal downtime for PACTL.

Yuval Baruch, chief executive of HLT, said: “This was an upgrade, but on a massive scale that required comprehensive discovery work and preparation to ensure the switchover was both simultaneous and short, and downtime was reduced as much as possible.

“A key element of the project was the integration of Hermes 5 with other technology partners working with PACTL, through our standard and bespoke APIs. These enable full integration with other solutions, so data can be shared and operational efficiencies gained.”

PACTL’s large-scale upgrade involved a comprehensive gap analysis, database optimisation and training delivered in Chinese through the Hermes Learning Management System (LMS).

Carsten Hernig, deputy general manager and vice president of sales and marketing and production at PACTL, said: “This upgrade has opened the door for us to provide customised services while also improving operational convenience.

“The partnership with HLT enhances our operational efficiency and ensures we stay at the forefront of technological advancements in the air cargo industry.

“Hermes 5 offers Cargo iQ messaging services such as FOW and FIW, and we have opted for a localised deployment to maximise data security.”

Hermes 5, typically implemented in the Cloud, is surrounded by the Hermes Ecosystem, a suite of SaaS solutions available on a pay-as-you-go basis. These include APIs, Business Intelligence and Track and Trace.

APIs (Application Programming Interface) are required to link different software systems and enable seamless communication and data exchange between them.

READ MORE NEWS: Hickey joins Hermes Logistics Technologies as global BDM