To coincide with the World Post Day (October 09), Qatar Airways Cargo has relaunched its Mail product.

As part of the relaunch, the product offers a comprehensive suite of customisable services designed for both traditional and hybrid postal modes – Express Mail, Priority Mail, Standard Mail, and Empty Mail Receptacles.

Qatar Airways Cargo says the Mail product meets the stringent regulatory standards set by the International Air Transport Association (IATA) and the Universal Postal Union (UPU).

Qatar Airways Cargo’s dedicated airmail facility in Doha spans 4,900 square metres and can handle a daily capacity of up to 500 tonnes, equivalent to 15,000 mailbags per day.

One of the enhancements for the product includes 100 per cent EDI (electronic data interchange) that is rolled out at over 110 stations, with all stations equipped with handheld Android scanners.

Traditionally serving one customer per origin based on their unique post office identification (IMPC) code, the Mail product can now cater to the requirements of targeted agents across the network, allowing Qatar Airways Cargo to accept mail shipments from multiple customers from the same origin, regardless of the IMPC code used.

The cargo carrier also says it has specialised support teams in place with experience in mail allocations, pricing policies, sales, and account management who ensure privacy, efficiency, safety, and security of all mail shipments.

The carrier’s customers are also able to perform real-time tracking of their consignments from start to finish.

Miguel Rodriguez Moreno, head of cargo products at Qatar Airways, said: “Our unwavering commitment to innovation and excellence in airfreight services is at the heart of this new Mail product.

“With our extensive global network spanning over 160 destinations including more than 70 freighter destinations, our aim is to provide a comprehensive solution.

“We are also fully prepared to facilitate paper-free initiatives for Postal Authorities when electronic CN/CP documents are available.

“Combined with hassle-free billing and reconciliation through IATA PASS and PARIS, as well as swift ramp transfers in Doha, we are confident that our Mail product will deliver exceptional value to our customers.”

The Doha facility offers customers state-of-the-art technology, advanced tracking solutions, and EDI capabilities deployed at over 110 stations, each equipped with handheld Android scanners.

The cargo carrier says these advancements allow it to share Response to Documents International Transport advice (RESDITs) for critical milestones during a mailbag’s journey.

The facility is also equipped with an in-house screening facility, advanced X-ray scanners, Explosive Detection Dog (EDD), and Explosive Trace Detection (ETD) capabilities.