Qatar Airways Cargo has launched AirPlus Solutions, offering enhanced services for various cargo products.
Customers can now enhance their shipping experience by choosing from three options: Q-Climate, Q-Plus and Q-Prime.
Mark Drusch, chief officer of cargo at Qatar Airways Cargo, said: “We recognise that our customers have unique requirements and often need greater flexibility. With the launch of AirPlus Solutions, we are providing tailored options that best meet our customers’ needs, while delivering our best-in-class service.”
Q-Climate provides temperature-control for additional product categories, ensuring a seamless cool chain and ramp protection against external weather elements and is applicable to general cargo and vulnerable cargo. Q-Climate customers can select from three standard temperature ranges: COL (+2°C to +8°C), CRT (+15°C to +25°C), or ERT (+2°C to +25°C).
Q-Plus offers prioritised capacity for time-sensitive shipments, ensuring high-priority handling on confirmed flights or the next available flight if the requested flight can no longer accept bookings. It is available as an add-on for Qatar Airways Cargo’s general cargo, SecureLift (vulnerable cargo), Fresh Care (perishable cargo), and Drive (automobiles) products.
Q-Prime guarantees urgent shipments needing guaranteed uplift with prioritised processing, best or preferred connections, and a money-back guarantee if the shipment does not fly as confirmed. Q-Prime can also be used to gain capacity on full flights in urgent cases, where possible. The Control Tower monitors the shipment throughout its journey proactively solving possible disruptions. Available as an add-on for Qatar Airways Cargo’s General Cargo, SecureLift (Vulnerable and Valuable Cargo), Fresh (perishable cargo), and Drive products ( automobiles).
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