Creating connections and improving buying and selling processes are the key elements of the CargoAi software system, which has been designed for the air cargo industry.

The modular platform was launched in 2019 by founder and CEO Matthieu Petot, and is described as a SaaS (software as a service) application offering air cargo digital solutions to freight forwarders, airlines and GSAs.

CargoAi allows freight forwarders to connect with 100 per cent of airlines from every country in the world, according to Petot, either via direct API connections or a quote issuing/booking process. This means individual connections with each airline no longer need to be made.

“Forget about the traditional airfreight software that takes years of implementation and training – we have taken our inspiration from the many modern applications that have been built recently and the SaaS model where training, support and the user journey is very intuitive,” commented Petot.

The platform has been founded by individuals with experience of air cargo management, which Petot believes provides a key point of differentiation from other e-booking platforms.

“Through our experience in cargo, we saw that the buying and selling processes hadn’t moved forward,” he said. “We brought together the best talents; we combined their skills to create an online platform considering the obstacles of digitalisation in our sector. We can then respond to the specific needs of air cargo stakeholders as closely as possible.”

The Singapore-based CargoAi team includes a former solutions architect at Amazon and Microsoft; a head of product & design at FCS Computer Systems; a transformation leader at Air France-KLM and DB Schenker; and a global head of business excellence at Dyson.