Gulf Air has signed a multi-year agreement to renew for CHAMP’s ‘Cargospot’ suite – which includes the ‘Cargospot Airline’, ‘Handling’ and ‘Revenue Accounting’ modules.
The Bahrain flag carrier – which has been a CHAMP customer for more than two decades – will also implement the newly-developed ‘ebooking engine’, ‘Cargospot Portal’ and ‘Cargospot Business Intelligence’.
Cargospot Portal aims to extend the services provided by Cargospot directly to Gulf Air’s customers in its own branding. Services include availability with price, bookings, master/house air waybills, tracking and other related capabilities. Gulf Air said it would give its customers total control over their bookings, “thereby accelerating the process and response times, while increasing administrative and operational efficiency”.
Gulf Air’s chief commercial officer Vincent Coste commented: “We are pleased to continue our relationship with CHAMP. Gulf Air is eager to take full advantage of CHAMP’s newest technologies – gaining the ability to have the most up-to-date services available. With these solutions, we have all the information and data at our fingertips – anywhere we need it.”
CHAMP Cargosystems’ vice president commercial and customer engagement Nicholas Xenocostas said: “CHAMP is honoured to continue its relationship with Gulf Air. Our support to our customers extends to more than just our solutions. Being trusted to implement the latest technologies and benefit from our services, is a testament to our long-term relations.”