Air Cargo Management

Groundforce Portugal to upgrade to Hermes’ cloud-based management system

Groundforce Portugal is to upgrade to Hermes Logistics Technologies (HLT) latest cloud-based solution to improve the speed, volume and accuracy of cargo processing.

The upgrade to the Hermes 5 Software-as-a-Service cargo management system is expected to drive significant enhancements at Lisbon, Porto and Funchal airports.

Groundforce’s operations at Faro Airport are also expected to benefit from the upgrade in the near future.

Yuval Baruch, chief executive of HLT, said: “Hermes SaaS is our best software solution to date, representing the optimal way to host a cargo management system, allowing Groundforce Portugal to focus on their core business whilst benefiting from better system performance at a lower cost.

“The system upgrade pays close attention to improving Groundforce Portugal’s messaging, with the solution customised to meet specific local requirements to increase the speed, volume and accuracy of the data that is processed.”

The migration of the cargo management system from a server to the cloud will improve security for Groundforce Portugal.

HLT will also use the full NG ecosystem, a collection of applications including NG Business Intelligence and Datalakes, Track and Trace, and NG Landside Management.

The Hermes SaaS offers a new import flight monitor, which provides a comprehensive overview of the status of each import flight, as well as one-button manual NOTOC, which can be prepared before a shipment has been loaded.

Paulo Colla Carvalheiro, planning, processes and innovation director, at Groundforce Portugal, said:

“Our long-standing use of Hermes’ software has proven to be stable, problem free, and a perfect match for our digital and operational needs, so upgrading to Hermes SaaS was a natural next step for us.

“Upgrading to Hermes SaaS will help push forward our digitalisation strategy, and we will gain additional functionality, reliability, and the promise of scalability for our full operations network.”

Groundforce Portugal serves major airlines flying to Portugal including TAP, SATA, Air France, KLM, Royal Air Maroc, Azul, Delta, United Airlines and Beijing Capital Airlines, having processed more than 165,000 tonnes in 2022, an increase of 18% compared to 2019.

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