Swiss WorldCargo has resumed its dormant contract with ECS Group general sales and service agent (GSSA) Globe Air Cargo Bulgaria.

The Bulgarian GSSA will carry out sales, booking, messaging, operational supervision, post-flight activities and claims, on behalf of Switzerland’s national air cargo carrier.

Tania Mlechenkova, managing director of Globe Air Cargo, said: “Globe Air Cargo was proud to represent Swiss WorldCargo when it first began cargo operations in Bulgaria back in 2008, and we are more than delighted to welcome them back after a six-year gap.

“In fact, our joint contract was never terminated during all this time, which goes to show the value that trust and reliability create in a partnership.

“It was clear from our initial face-to-face tender meeting, 16 years ago, that our two companies share a strong common interest in providing exceptional customer service through long-term stability and expertise. That is the credo we follow.”

Swiss WorldCargo operates an A220 service between Zurich and Sofia, offering Bulgarian freight forwarders attractive connections across Europe, North and South America, and the Far East. The carrier is specialised in high-value, care-intensive and temperature-sensitive cargo such as valuables, perishables, and pharmaceuticals, alongside its X-Presso transportation solution.

Mlechenkova added: “Special cargo shipments require particular care and professional attention. Globe Air Cargo has the expertise to handle these needs efficiently and precisely. To further strengthen our capabilities, we’ve recently added a fully-trained team member, ensuring even more dedicated support for Swiss WorldCargo.”

Gieri Hinnen, head of cargo global sales at Swiss WorldCargo, said: “Our expertise in transporting shipments that require extra care and the high quality of our services is reflected in the high quality work of the partners we collaborate with. This is also the case for Globe Air Cargo, who allows us to keep providing our cargo customers in Bulgaria with the extra care treatment they are accustomed to.

“We are glad to re-establish our partnership with Globe Air Cargo for a continuous and consistent service to our customers.”

READ MORE NEWS: Chisari named as new head of Swiss WorldCargo