Joramco returned its best results on record in 2022, and its 2023 H1 results are set to beat any previous record. Chief executive Fraser Currie provides MRO Management with an overview of the company’s strategy and future plans.

Located at Queen Alia International Airport in Jordan, Joramco – a DAE Company – stands as a testament to excellence in aircraft maintenance and engineering services. With a state-of-the-art facility that boasts a spacious layout, we are more than capable of meeting the rising demand in the aviation industry. Currently equipped with five expansive hangars, we can accommodate up to 17 aircraft simultaneously, ensuring an efficient and streamlined experience for our valued customers.

Joramco was acquired by Dubai Aerospace Enterprise (DAE) in 2016, who then embarked on a transformation journey which remains relevant to this day. As part of the transformation, we established a roadmap based on four key elements: our people, our processes, our customers and the resulting financials.

Based on our unwavering commitment to excellence, it is no surprise that we are making waves as one of the best MRO providers both in the EMEA regions and globally. Whether it is through our exceptional services or our dedication to customer satisfaction, Joramco continues to set new standards in the industry and solidify our position as a leader in the field.

What truly sets Joramco apart is our commitment to building strong and lasting partnerships with our customers, which means we are now the trusted MRO partner that customers choose for single, multiple-lined and long-term agreements. These agreements signify the trust and confidence that our customers place in Joramco’s ability to consistently deliver exceptional service and either meet or exceed expectations.

By prioritising lasting relationships, we ensure that each customer receives personalised attention and tailored solutions that meet their unique needs in a timely manner. As an example of our long-lasting relationships, renowned airlines such as Emirates and Ryanair recently signed multi-line, long-term agreements that will extend beyond existing collaborations.

Partnership approach

Earlier this year, Joramco celebrated the largest multi-line winter season for Ryanair where we accommodated five lines of B737 NG aircraft. The winter season 2023/2024 will see that agreement expand to six lines of B737 NG plus some of the Ryanair Group A320 aircraft. The first aircraft from Ryanair was in October 2019; four years later, we have become the largest provider of base maintenance services for the Ryanair Group.

Such growth requires an exceptional cooperation between the parties and a laser focus on processes and process improvements. Since day one of the partnership, the Ryanair base maintenance management team has truly embraced a ‘partnership’ approach with equal measures of continuous improvement initiatives.

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Boeing freighter conversion line

On August 22, 2023, it was announced that Joramco was to be the first MRO supplier in the Middle East to support future Boeing freighter conversions, supporting both domestic and foreign aircraft. Joramco is a sister company of DAE Capital, a top 10 aircraft lessor globally with a fleet of approximately 550 owned, managed, committed and mandated-to-manage aircraft.

Joramco is geographically situated to support future 737-800BCF customers operating across the Middle East, Europe, North Africa and the Commonwealth of Independent States (CIS). The global freighter fleet will grow by 65 per cent to more than 3,700 in 2042, according to Boeing’s Commercial Market Outlook. According to Boeing, this growth will require more than 2,800 production and converted freighter deliveries over the next two decades, including around 1,300 standard-body freighter conversions, such as the 737-800BCF.

Enhancing our back shop capabilities

As part of growing our capabilities and to meet our customers’ demand, a DN Solutions 3-Axis CNC machine Model 6700 XL with a FANUC controller was recently installed. An experienced team operates all the machinery, allowing them to support the fabrication and manufacturing of spare parts such as seat tracks, fittings and t-chords. The machinery can also support the fabrication of the first seat track from raw materials, utilising the most advanced software such as CAD/ CAM software and EDGECAM. This means these machined items can be readily available on-site whilst enabling customers to benefit from quick solutions and contribute to the overall value of service.

The company has also been actively exploring new horizons and collaborating with renowned MROs to exchange expertise. One of our most notable achievements this year is becoming an authorised Spirit AeroSystems MRO centre in the Middle East. This allows us to offer a wide range of repair and service options for composite and metallic aerostructures to customers in the region.

Throughout this agreement, we will begin by offering comprehensive nacelle repair services for both Airbus A320 and Boeing 737 aircraft in collaboration with Spirit AeroSystems. Additionally, we plan to extend services to include other platforms, such as the Boeing 777.

This feature was first published in MRO Management – August/September 2023. To read the magazine in full, click here.