by Megan Lohden

New Distribution Capability (NDC) content from Gulf carrier Emirates and improved servicing capabilities have been made available in the Travelport+ agency booking platform.

Users of the Travelport platform will be able to view and compare more dynamic NDC offers and ancillaries from the airline and offer a more personalised experience for travellers.

Travelport’s complete solution for Emirates also provides agents the ability to service NDC bookings, which includes modifications and cancellations.

The technology has been rolled out to all agency customers in Australia, Indonesia, the United Arab Emirates, and UK.

Access to Emirates NDC solution in Travelport+ will expand to agency customers located in additional countries in the coming weeks.

Adnan Kazim, deputy president and chief commercial officer at Emirates, said: “Agencies using Travelport+ will now have access to better, more enriched content that is only available via the Emirates NDC channel.”

Kazim added: “The integration of our systems will strengthen the expansion of our reach across the global travel retail community and allow them to offer travellers more choice among our best-in-class products and services.”

Jason Clarke, chief commercial officer, Travel Partners at Travelport, said: “We are leading the way in delivering Emirates’ NDC content to travel retailers and giving agents the ability to compare and book the best offers and ancillaries available from Emirates on Travelport.

“This pivotal NDC milestone with Emirates proves Travelport is at the forefront of modern retailing with our ability to provide the best content and cutting-edge tools that agents require to create superior booking and servicing experiences for their customers.”