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43 airports in India to run Sita software

photo_camera Susmesh Patel

The Airports Authority of India has signed an agreement with technology provider Sita which involves equipping the firm’s software and systems  in 43 airports across the country.

The deal will see improvements to over 2,700 passenger ‘touchpoints’ such as bag drop and luggage tracking, paving the way for the adoption of new-age solutions to meet the modern passenger’s expectations. After the initial 43 airports, the technology is scalable to an additional 40 airports over the next seven years. Over 500 million passengers are expected to be processed during this period.

Susmesh Patel

Sumesh Patel, President, Asia Pacific, Sita, said: “We’re excited to partner with AAI on this large-scale deployment of leading passenger processing solutions. The number of airports in India is expected to increase from 148 today to 220 by 2025. The new airports will bring closer together India’s almost 50 cities with populations exceeding one million people, creating substantial economic value in the long term. By connecting these cities better, air travel and transport will help unlock the full potential of India’s economic growth too. Ensuring efficient and fluid operations and a seamless passenger experience at these airports will be critical to delivering on India’s air transport industry opportunity.”


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