Collins Aerospace says it is now offering a full contactless experience at airports, eliminating the need to physically touch kiosk screens during check-in and baggage drops.
The company has shared details about its new Kiosk Connect solution which it says provides the first full, end-to-end, contactless airport journey, meeting high demand for this type of solution as passengers return to travel.
Passengers can quickly connect to a common use kiosk by scanning a QR code with their mobile device, using either the airport’s public Wi-Fi or the kiosk’s built-in Wi-Fi. There is no need to download any apps and users complete the check-in process on their phones and produce boarding passes and bag tags without ever touching the kiosk screen.
LeAnn Ridgeway, vice president and general manager of information management services for Collins Aerospace commented: “When combined with our secure biometric solutions and self-service airport products, this new feature enables travellers to experience a contactless airport journey all the way from check-in to boarding.
“As we work to help the aviation industry rebuild passenger confidence in flying, it’s incredibly important to us to provide solutions to improve safety and which are easy to use.”
Collins Aerospace says its ARINC SelfPassTM system is able to complete a passenger’s contactless journey through the use of a single token ID driven by secure biometrics. SelfPass can be applied to multiple points in the process, including check-in, immigration and security, lounge access and boarding.
According to the company, each step can be completed in a matter of seconds with no requirement to present traditional boarding and identification documents, with passengers simply stepping up to the camera for a facial match against the biometrics database.
Collins Aerospace Systems is a unit of Raytheon Technologies and provides technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace was created in 2018 by merging UTC Aerospace Systems and Rockwell Collins.