European LCC easyJet has launched a new luggage collection and delivery service having made an arrangement with baggage collection and delivery company Airportr, providing passengers travelling from London Gatwick and Geneva the option to check in their luggage from home, skip bag drop on departure and breeze past baggage reclaim on arrival.
The airline’s own research that showed 40% of easyJet customers would be interested these services when they travel to and from their flight.
The airline will initially offer three services for customers at London Gatwick and Geneva airports. Baggage can be collected from any location, such as the customer’s home or office. Passengers arriving into Geneva on any of the airline’s flights can have their luggage dropped off to any address in the city.
Randel Darby, CEO of Airportr, said: “Today’s announcement that we’re launching Airportr across two of easyJet’s top tier airports marks another significant step forward for off-airport baggage management. Travelers continue to prioritize speed and convenience and are increasingly turning to off-airport processes to achieve it. As an airline, easyJet is committed to getting their customers through the airport faster, whilst delivering the best experience when travelling with baggage. We’re delighted that Airportr can support easyJet on this mission, with bag-free travel now possible to, through and from airports”.
Airportr has been operating since 2016, although the easyJet arrangement is (as far as we are aware) the first tie-up with a low-cost carrier in Europe.