Software and technology provider Sabre Corporation has announced a new agreement with HRS, a leading software as a service (SaaS) provider, to support airlines as they digitise.
By integrating HRS Crew & Passenger Solutions technologies with existing Sabre packages, the two companies can provide airlines with automation that delivers lodging and financial reimbursement services when disruptions impact passengers.
Sabre’s intelligent service recovery solutions are used by airlines around the world to support passenger re-booking challenges, including providing self-service options to allow passengers to choose their own flights, designed to help improve the overall traveller experience.
Yvo van der Tol, CCO of HRS Crew & Passenger Solutions said; “It is vital that carriers have the advanced automation needed to make time-process savings and efficiency gains for airline operations, while quickly turning what is usually a negative experience for passengers into a positive one. That’s why this collaboration with Sabre, reaching a broader universe of airlines, represents the right solution for modern air travel.”
“Today’s travellers have higher expectations than ever before,” said Corrie DeCamp, Senior Vice President, Product Management for Sabre Travel Solutions, adding; “We’re thrilled to announce this new partnership with HRS, to help our airline partners protect their reputations, comply with dynamic regulatory compensation requirements, and provide passengers with what they need, all with a solution they can easily integrate into their existing recovery strategy.”