British Airways to open new Heathrow T5 lounge

Plan is part of wider modernisation programme to refit lounges and customer service desks across the airport 

British Airways to open new Heathrow T5 lounge

British Airways is to open a new lounge at Heathrow T5, C Gates as part of a wider plan to modernise its lounges at the airline's base airport. 

There will also be a complete redevelopment of the Terminal 5 Arrivals lounge and, in collaboration with American Airlines, a new First check-in experience at Heathrow Terminal 3.

Sean Doyle, British Airways’ Chairman and CEO, said: “These spaces will take our lounge design concept to the next step, building on Miami and creating a distinctive British Airways look and feel across key customer touchpoints, from First Wing and our lounges to the onboard experience.