A fire at an electrical substation that has closed Heathrow airport today (March 21) is having an effect on airlines worldwide. The blaze at a single, unguarded substation outside of the airport's perimeter has closed the UK's primary aviation hub...

Emirates has signed a deal with Parsys Telemedicine to introduce next generation equipment that will enable passengers receive high-quality, speedy medical care in the air. The carrier has invested more than USD2.4 million in co-designing the new equipment set with...

Salesforce and Singapore Airlines (SIA) today announced that the Airline is incorporating Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case management system, enabling it to deliver more consistent and personalised service to its customers. The two...

Korean Air is introducing Premium Economy cabins and upgrading its airport lounges and as part of its 'service enhancement' strategy. This initiative follows the unveiling of its new corporate identity ahead of the Asiana integration. The airline will expand and...

FL Technics, a globally recognised aviation MRO provider, will be opening its own in-house sewing shop under the European Union Aviation Safety Agency’s (EASA) Part-21J approval, allowing it to offer its clients a broader range of services. The new sewing...

Lufthansa Technik Malta is expanding its facilities with a new 6,400 sqm hangar dedicated to Boeing 787 Dreamliner cabin modifications. As the only MRO provider globally authorised by Boeing to both engineer and implement 787 cabin modifications, Lufthansa Technik is...