Global air and travel service provider dnata has unveiled a new centralised screening control room at its Dubai International airport (DXB) cargo facility.
Developed in partnership with Dubai Police, the project marks a major step in the digital transformation of air cargo operations, combining real-time automation with enhanced security oversight.
From a single high-tech command centre, Dubai Police officers can now remotely operate and monitor six X-ray screening machines across dnata’s warehouse.
Each device is connected to One Cargo, dnata’s digital cargo management system that automates key business and operational functions, allowing for instant data sharing, streamlined workflows, and faster decision-making.
Guillaume Crozier, dnata’s chief cargo officer, said: "This project is a milestone in dnata’s journey towards smarter, more efficient cargo handling.
"Through close collaboration with Dubai Police, we’ve introduced a model that strengthens security, boosts efficiency, and reflects Dubai’s commitment to innovation.”
Screening was previously conducted at multiple warehouse locations, leading to higher resource use and reduced efficiency.
The new centralised approach consolidates all processes into one hub, reducing screening time and improving throughput by around 3% annually.
dnata serves more than 120 airline customers and handles on average 60,000 tonnes of cargo monthly in its DXB facility.
Crozier added: “Dubai’s success as a global hub comes from a shared commitment between public and private partners. This collaboration with Dubai Police reflects that spirit – leveraging technology and trust to create a strong cargo ecosystem that keeps the city’s trade moving efficiently.”
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