Wings on Board (Wings), an On Board Courier (OBC) provider, has reported 25% increased productivity since it implemented a tailored digital solution from air cargo IT service provider, Awery Aviation Software (Awery).

Awery partnered with (Wings) to develop a comprehensive OBC service solution, incorporating Awery’s Enterprise Resource Planning (ERP) system, with custom-designed track-and-trace software accessible through a mobile application.

The solution digitalises Wings’ daily operations including request and quoting handling, and mission and courier management.

It also features Awery’s AI-powered tool, eMagic, which processes and extracts key information, including customer details, cargo specifications, routing, and special handling requirements.

The collected data informs the ‘My Wings’ mobile app, created by Awery, enabling communications between costumers, couriers, and the Wings staff. The solution allows the Wing’s team to win more business with the same number of staff.

Vitaly Smilianets, founder and chief executive of Awery, said of the collaboration: “Every logistics provider has unique operational requirements, so it is essential that we work together to create digital solutions that address each client’s specific pain points.

“For Wings on Board, we developed a solution that automates previously manual tasks, and provides secure access to critical operational data, allowing for communication between all parties involved in the shipment.”

Raz Brod, managing director of Wings, added: “In recent years, the OBC industry has changed drastically, especially since disruptions during the pandemic, meaning that we have had to fundamentally change the way we do business.

“We realised the need for a technology partner who could develop a solution to eliminate the time-consuming manual processes that were slowing down our operations, and since implementing Awery’s software, we have seen a significant increase in efficiency.”