aircraft cabin passenger experience
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Which? report blasts European carriers’ customer service
A report by a UK consumer magazine has focussed on customer service failings and frustrations...
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Why are some passengers so emotional in the...
Analysis: Why do so many passengers seem to be in an emotional state onboard? Neuro...
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Qatar rolls out PaxEx app for cabin crew
Qatar Airways has introduced an in-house software application that enables cabin crew to deliver personalised...
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Air New Zealand to dispose of single-use cups
Air New Zealand has begun the process of removing single-use cups from its lounges. The...
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ABC International releases new video featuring Boom headrest
ABC International has launched a new video demonstrating the benefits of its new Boom headrest...