ANA re-introduces pre-ordering site for international flights
ANA is to renew its pre-ordering service for international in-flight duty-free shopping. Orders on a new pre-order service website will be available for flights departing on or after Saturday, August 1, 2026 (excluding certain flights).
ANA’s new Pre-Order Service Website allows customers to browse products from their PCs or smartphones, regardless of flight reservation status. To accommodate more customers, ANA has expanded the supported languages to include Japanese, English, Chinese, Italian, and Spanish.
To encourage more customers to experience the newly reinvented service, ANA will offer discounts of up to 15% on eligible items as part of its “Pre-Order Service Renewal Campaign”.


“Driven by our commitment to passenger comfort and convenience, we have revamped our international in-flight duty-free pre-order service, “said Keiji Omae, Member of the Board and Executive Vice President of Customer Experience at ANA. “By offering a wider selection of exclusive products and an extended pre-order window, we look forward to elevating the in-flight shopping experience and unlocking a wider, more seamless journey.”
