Menzies Aviation has launched a proof-of-concept trial of AI-powered cargo measurement and build-up technology at its London Heathrow Airport (LHR) cargo operations in partnership with computer vision specialist CIND.
The trial will evaluate how automated cargo measurement, real-time visibility and build-up checks can improve data quality, operational efficiency and decision-making throughout the cargo handling process, from arrival to aircraft loading.
As part of the first phase, Menzies is implementing CIND’s Dimensioner In-Motion system, which automatically measures cargo as it moves through the warehouse.
Without stopping or handling freight, the technology captures information including pallet size, weight, stackability and shipment references, providing data at an early stage of cargo intake.
Menzies said this could reduce manual input and errors while improving downstream planning.
The ground services provider is also piloting CIND’s ContourCheck technology during unit load device (ULD) build-up.
The system creates a real-time visual model of cargo as it is loaded onto a ULD and checks it against the approved aircraft contour, allowing teams to identify potential contour or overhang issues earlier in the process.
According to Menzies, the technologies could support more efficient warehouse flows, improve load accuracy and ULD capacity utilisation, and reduce last-minute adjustments.
The Heathrow proof of concept will also help Menzies assess the potential for wider adoption of the technologies across its cargo network.
Rory Fidler, senior vice president cargo technology at Menzies Aviation, said: “Innovation is fundamental to how we are shaping the future of our cargo operations. This proof-of-concept deployment with CIND gives us the opportunity to test how reliable, real-time data can transform the way we plan, load and manage cargo.
“The learnings from this pilot will help us assess the potential for wider application across our cargo network, supporting safer operations, smarter use of capacity and better decision-making.”
Marcus Schelin, chief executive of CIND, said: “Our solutions are proven and established in the market. Partnering with Menzies Aviation is an exciting and important step that reinforces our global rollout and our position as a market leader in automated measurement solutions for air cargo.
“This first phase deployment allows us to demonstrate real operational value while supporting safer, more efficient, and data-driven cargo handling.”
