Singapore Airlines (SIA) has appointed Menzies Aviation to provide cargo, ramp and passenger handling services at Western Sydney International (Nancy-Bird Walton) Airport (WSI), ahead of the airline's launch of operations on November 23, 2026.
Under the agreement, Menzies Aviation will support SIA's daily passenger flights and ad hoc freighter operations at the new 24-hour airport.
The contract makes SIA Menzies Aviation's first airline customer at WSI and represents a further expansion of the ground handler's operations in Australia.
Menzies Aviation has invested in a new 12,500 sqm cargo facility at the airport, with capacity to handle up to 200,000 tonnes of freight annually.
Located within WSI's cargo precinct, it is the company's largest cargo warehouse across Oceania and Southeast Asia.
The facility is designed to accommodate a range of shipments, including pharmaceuticals, perishables, e-commerce goods and heavy freight.
It also incorporates Menzies Aviation's MACH cargo management platform, which provides real-time shipment tracking and improved operational visibility.
The latest agreement builds on an existing relationship between the two companies. Menzies Aviation currently supports SIA's freighter ramp handling operations in Sydney and secured ground handling contracts with the airline in Brisbane and Darwin earlier this year.
Darren Masters, executive vice president Oceania, Southeast Asia & China at Menzies Aviation, said: "We are proud to be appointed by Singapore Airlines, our first airline customer at Western Sydney International Airport. This builds on our long-standing partnership with the airline and reflects our ability to deliver world-class passenger, ramp and cargo services.
"Our new airside cargo facility and integrated service offering will support airline growth, strengthen supply chains and help establish the airport as a major aviation and cargo gateway for Australia."
Foo Chai Woo, regional vice president South West Pacific at SIA, said: "As we prepare for the launch of operations at WSI from 23 November 2026, Singapore Airlines is working closely with Menzies to ensure we are ready to deliver the high-quality passenger, ramp and cargo handling services our customers expect from us."
Menzies Aviation currently provides air cargo and ground handling services at 15 airports across Australia, with Western Sydney becoming its 11th cargo operation in the country.
